FAQ

General
What services do you offer?

HOA Search: We would confirm if a specific address is within an HOA and provide you with the HOA and Property Management contact information. We have combined strong operations and technology to provide you with this information within hours rather than the industry standard of days.

HOA Document Acquisition: We would acquire all necessary HOA documents on your behalf so you can smoothly close your transaction. Documents we acquire include Resale certificate (Estoppel), Rules and Regulations, Bylaws, Financials/Budgets, Condo Questionnaire, Covenants, Insurance Certificate, Meeting minutes, Reserve Studies, Architectural guidelines, anything else you need, including custom documents which need to be filled. We can get all these documents to you 30 to 50% faster than the industry standard, and we will always respect your closing date instead of imposing arbitrary timelines, which just make things harder for you.

HOA Review: We built the first-ever standardized service to review HOAs:. You can finally answer the questions that matter: Is the HOA in good financial shape, what are the Rules & Regulations (in plain English), and many more. We analyze the HOA’s financial situation, the Bylaws that will govern your life, how well the HOA is doing operationally (are there litigations against and more), and what kind of financing is available to you (FHA/VA) and more. You can check a sample HOA Review here.

HOA Closing Support: We act as an extension of your team. You can think of us as your secret HOAs Operations team. Our goal is for you to never speak to HOAs again. We help you and your clients with a range of pre and post-closing HOA tasks such as applying for HOA exceptions, appealing fines, working with HOAs and their attorneys to remove liens and paying off fines, providing HOAs with deeds and buyer information post-closing, confirming that all outstanding dues have been paid post-closing and anything else that might come up during real estate closings.

What documents do you acquire?

We would acquire all necessary HOA documents on your behalf so you can smoothly close your transaction. Documents we acquire include Resale certificate (Estoppel), Rules and Regulations, Bylaws, Financials/Budgets, Condo Questionnaire, Covenants, Insurance Certificate, Meeting minutes, Reserve Studies, Architectural guidelines, anything else you need, including custom documents which need to be filled.

How do I place a single order?

It is super easy and fast! You can do it from our Pricing Page or directly from our Checkout Page. All you need is the address of the property you are interested in and a credit card.

How do I place an order if I expect to be a regular user?

Our regular users can take advantage of our fantastic Client Portal to not only place orders but track their status and get a revolutionary summary of all the HOA information they need. It is easy to create an account but if you reach out and we would happily walk you through the process. as well. You can Contact Us here.

Do you have E&O Insurance Policy?

Yes! E&O Insurance of $1,000,000 backs everything we do.

Which states do you service?

We are currently in 35 states and expect to be nationwide by the third quarter of 2021. We have coverage in Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin.

It takes between three and four weeks to onboard a new state. If you don’t see your state let us know and we will onboard it as soon as possible.

How long does it take?

HOA Search can take as many as 2 business days; however, our average turnaround time is 2 hours.

HOA Document Acquisition varies depending on your closing date and the constraints imposed by the HOA or the Property Management company. In our experience, we are able to provide you with all the necessary documents several days earlier than alternatives. And we can push things to the limit; if you tell us “plans changed, we are closing in two days,” we will be on top of that and do everything within our power to get you all HOA documents in time. We will also do rush orders without any extra cost on our end but will pass along the HOA rush fee to our clients.

HOA Review: It takes our algorithms and quality assurance team two hours to perform the HOA Review after all the necessary documents.

How are you better than similar services

You can read more about our advantages, revolutionary technology, and world-class customer service here.

Do you offer refunds?

Of course, we do! Please Contact Us or use the Client Portal to request a refund if you placed your order there. If your transaction doesn’t close, we will inquire with the HOA to receive a full refund on the document costs as well.

What are "processed HOA documents"?

If you have dealt with HOA before, you know, they often send you hundreds of pages of scanned documents. Unfortunately, this means that they are not searchable – you cannot easily find information using the search functionality. So instead, we process all documents that we deliver to you so you can easily find everything you need . We also summarize all relevant information, so you don’t ever have to read the HOA documents.

How are you able to summarize all HOA information?

We use NLP (Natural Language Processing) and ML (Machine Learning) algorithms to extract the information, summarize it and present it in a very user-friendly way. Of course, it would be impossible for an employee to do the same job with the same precision and speed; however, everything our clients see has passed through our Quality Assurance team.

How do I cancel an order?

Please Contact Us or use the Client Portal if you placed your order there. If your transaction doesn’t close, we will inquire with the HOA to receive a full refund on the document costs as well.

Do you offer rush service?

We do! Every service we have can be ordered with a rush option.Please Contact Us or use the Client Portal to inform us about the order due date.

Can I pay at closing?

Yes, you can! We offer flexible payment options, and all fees can be paid at closing. So please, Contact Us to learn more about our Subscription Pricing as well.

Do you offer volume discounts?

Yes, we do! We offer significant volume and partnership discounts. So please, Contact Us, and a representative will reach out with more information. And by the way - you will hear back from us within two hours!

HOA Search
What is HOA Search?

We would confirm if a specific address is within an HOA and provide you with the HOA and Property Management contact information. We have combined strong operations and technology to provide you with this information within hours rather than the industry standard of days.

How long does it take?

HOA Search can take as many as 2 business days; however, our average turnaround time is 2 hours.

How are you better than similar services?

You can read more about our advantages, revolutionary technology, and world-class customer service here.

HOA Document Acquisition
What documents do you acquire?

We would acquire all necessary HOA documents on your behalf so you can smoothly close your transaction. Documents we acquire include Resale certificate (Estoppel), Rules and Regulations, Bylaws, Financials/Budgets, Condo Questionnaire, Covenants, Insurance Certificate, Meeting minutes, Reserve Studies, Architectural guidelines, anything else you need, including custom documents which need to be filled.

What information do I need to submit an order?

All you need is the property address. We would assume you are the buyer, but if you are not, please provide the buyer's name. HOAs would often refuse to give any information without the buyer's name.

How long does it take?

HOA Document Acquisition varies depending on your closing date and the constraints imposed by the HOA or the Property Management company. In our experience, we are able to provide you with all the necessary documents several days earlier than alternatives. And we can push things to the limit; if you tell us “plans changed, we are closing in two days,” we will be on top of that and do everything within our power to get you all HOA documents in time. We will also do rush orders without any extra cost on our end but will pass along the HOA rush fee to our clients.

How are you better than similar services?

You can read more about our advantages, revolutionary technology, and world-class customer service here.

HOA Review
What is an HOA Review?
It is the first-ever standardized service to review HOAs:. You can finally answer the questions that matter: Is the HOA in good financial shape, what are the Rules & Regulations (in plain English), and many more. We analyze the HOA’s financial situation, the Bylaws that will govern your life, how well the HOA is doing operationally (are there litigations against and more), and what kind of financing is available to you (FHA/VA) and more. You can check a sample HOA Review here.
HOA Closing Solutions
What are HOA Closing Solutions?
With HOA Closing Support: we become an extension of your team. You can think of us as your secret HOAs Operations team. Our goal is for you to never speak to HOAs again. We help you and your clients with a range of pre and post-closing HOA tasks such as applying for HOA exceptions, appealing fines, working with HOAs and their attorneys to remove liens and paying off fines, providing HOAs with deeds and buyer information post-closing, confirming that all outstanding dues have been paid post-closing and anything else that might come up during real estate closings.
Client Portal
What is the Client Portal?
It is your HOA operating system where you can do everything HOA-related with a couple of clicks. You can create, edit or cancel orders and track their progress. You can access all your HOA documents which are securely stored there. You can see all the crucial HOA information extracted and summarized for you (Lease Restrictions, Reserves, Right of First Refusal, and more). You can see instructions on how to pay the closing fees to the HOA, or just hit a button, and we will take care of it for you. Finally, you can start a conversation with us on the portal, and we will get back to you within 30 minutes. Go ahead, and check it out by creating an account here.
How do I create an account?
It is super fast and easy. Just click Create Account in the upper right corner here.
Why Us (what makes us different)?
We are your HOA Operations team
Strong combination of operations, technology and customer service makes us the ideal extension of your team.
Strong operations and specialization
A team of 150 HOA specialists becomes an extension of your team to help save a significant amount of time and efforts.

Our specialization makes us very effective in chasing down and getting the necessary information.
Cutting-edge technology
Revolutionary technology allows us to gather, analyze and summarize large sets of lengthy documents.

A user interface gives real-time view into the status of your orders.

Unique HOA review and stunning visuals to differentiate yourself in front of clients.
World class customer service?
We are obsessed with delivering world-class customer service.

Guaranteed 30 minutes initial response and 2-hour resolution timelines.
For more information, please contact us at sales@inspecthoa.com
We look forward to hearing from you!
What our clients say about us
stars
“InspectHOA takes care of HOAs. We no longer have to call them, email them or even think about them. We can now focus on Title & Escrow rather than HOA documents.”
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Escrow Officer
Austin, TX
stars
“Using InspectHOA's revolutionary solution, we differentiate ourselves, bring new revenue and make agents and buyers happy.”
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VP of Sales, Title Company
Miami, FL
stars
“Your technology to process the HOA documents and summarize everything for us saves us tons of time and costs.”
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Title Officer
Seattle, WA