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Clarifying Homeowners Associations with Lodestar

InspectHOA News,
Published: Dec 09, 2022
Last Edited: Jan 12, 2023
by Editorial team
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Our co-founder, Anton Tonev, had the pleasure to chat with Jim Paolino, CEO at LodeStar about homeowner associations, homebuying experience, and the changing landscape of the real estate industry. Anton also shared his experience of running a company and the importance of choosing the right team. Check out the episode below or listen on Spotify – we loved it (not biased at all)!

In the U.S. there are around 400 000 HOAs. If you look at the different estimates of the market size, there are around 100-120 million people living within an HOA. One simple way to look at is if you have 320-330 million people in the U.S., around 100 million are living in rental properties and rental apartments. They usually don’t deal with HOAs.

From the other 200-ish million, around half of them are living within an HOA. Another interesting fact is that 75% of the new construction for sale is within an HOA. So besides being a big market, it is also growing significantly because HOAs are becoming a bigger part of the construction buildings.

HOAs are actually great organizations that keep the value of the building through time and maintain it. The problem is that there are 400 000 of them. And most of them are not digitized, which creates a lot of extra work for escrow officers and loan officers.

Getting documents from an HOA means you get around 300 pages of legal files that you have to go through to extract the specific bits of information that you need. If you are a loan officer, that’s about 10 data points that you will use from the whole 300 pages. But you still have to go through them.

Or you can leverage technology to do it quickly. That’s what InspectHOA does. We break down the whole task of acquiring and making sense of data into small pieces. Imagine a conveyor line where things are moving along very fast because it’s not one person responsible for all the 12 steps of getting the documents. You can think about it as Jira or Asana for HOAs.

But most importantly, it is not about moving PDFs from HOAs to title companies and lenders. Once we get the documents, we extract useful information from them. The documents usually come as scanned PDFs which we run through our NLP algorithms to automatically filter the information.

The reports that we deliver to clients always have the same format, no matter if the HOA is in California, Florida, or Texas. Our clients always have all the information available at their fingertips and they know what to expect. This is our biggest value proposition.

A big part of what we do and how we manage to do it is the team. Building a high-performing company is not easy, and at the same time, it’s incredibly rewarding. And it is all about the team. We spend a lot of resources on hiring the right people who we trust to build their teams. And the trust that we have in each other translates into the trust that our clients have in us.

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What our clients say about us?
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Katie Zorn, Ambassador, Hankin & Pack
linked website
I couldn't do my job without you
You all rock! Seriously. I do see all the hard work you guys do. This job isn't easy. I couldn't do my job without you guys so I mean it when I say YOU ROCK!
Katie Zorn, Ambassador, Hankin & Pack
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Brad Honn, Senior Director of Escrow and Title Operations, Homeward
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Worry-free closings
“As we all know, HOA issues can really blow up and cause a lot of problems for closing. So it helps us all sleep better knowing that there is not going to be a problem, or anything we forgot on the order, or an update that we forgot to complete before closing the transaction. Because we have a great partner Rexera (formerly InspectHOA), making sure that those things don’t happen to us.”
Brad Honn, Senior Director of Escrow and Title Operations, Homeward
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Kacie McAteer, Vice President, Ideal Title Agency
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They always go the extra mile
"Rexera (formerly InspectHOA) is simply above the rest when it comes to our HOA needs. Their portal is perfect, their communication is constant, and they always go the extra mile in order to meet our deadlines and impress our customers. I would highly recommend them to everyone in the title insurance industry. Thank you Rexera for all that you do!"
Kacie McAteer, Vice President, Ideal Title Agency
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Lori, Escrow Support Supervisor
A huge win for us
"Your team discovered the lien and let us know so we were able to get the payoff statement. We were also able to revisit the research and find the recorded lien.

This is a huge win for us – so THANK YOU for all you do!"
Lori, Escrow Support Supervisor
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Diana Casella, Ideal Title
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A vendor that cares
"We’ve only been working with you all for a little while, but so far my team is singing nothing but praise and relief at finally having a Vendor that cares about these files as much as we do. "
Diana Casella, Ideal Title
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Michelle Rose, Partner, Closing Day Settlements
linked website
Number #1 for efficiency
"I highly Recommend Marina Hubenova and sending all orders to Rexera (formerly InspectHOA). I love sending all my orders through their client portal or in Qualia. They are number #1 with efficiency and detailed reports. I never think twice on placing my orders with them. "
Michelle Rose, Partner, Closing Day Settlements
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Shawna Hernandez, Director of Escrow Operations, Endpoint
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A partner for innovation
"We are constantly tweaking and refining our processes, so we needed a reliable partner that would go along this journey with us. And Rexera (formerly InspectHOA) is exactly that."
Shawna Hernandez, Director of Escrow Operations, Endpoint
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Cristina Sadler, Escrow Officer, TransCounty
linked website
A way to take back control
“I was worried the job wouldn’t get done, but it always gets done! It’s worth it; it’s beyond worth it!"
Cristina Sadler, Escrow Officer, TransCounty
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Scott Young, EasyKnock
linked website
A solution to a historical problem
"Rexera (formerly InspectHOA) has been an instrumental partner in mitigating risk and creating efficiencies in our acquisition process. They are the solution to a historical problem that title companies and other vendors face in every transaction."
Scott Young, EasyKnock
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