We offer 30 minutes initial response and 2-hour resolution timelines
Stay in control of HOA processes without wasting time
We created a fully transparent process so that you can be on top of deadlines, documents, fees, and key closing findings.
Here is our exact process
Login to our client portal and submit a new request (usually, it’s the address of the property, the seller’s name, and the closing date). A tracker appears for you to check on our progress which looks almost exactly like this timeline. If you have any questions during the process, we will respond to you within 30 minutes through the portal.
At this stage we find the respective HOA for the property. Your request starts the automated search in our nationwide database (largest on the market), when the HOA is found in the database, the analyst makes sure it is the right one for the address.
In case the HOA is not in our list, we go through the library of country records related to the property, city maps, and CC&R documentation to determine the HOA that is attached to the property.
We contact the HOA to make sure they can provide the required documents on time before the closing date. We let you know the ETA on the documents immediately. If you need them faster than the ETA, we check for rush order options. You authorize the order through the client portal – we get to work.
We wait for the documents to arrive while gently nudging the HOAs to send them 🙂
This is the magic moment. Our Natural Language Processing algorithm has a 99.8% accuracy in searching hundreds of pages of legal documents and extracting the relevant information (like leasing restrictions, etc.) with direct links to the corresponding sections in the document. So you can check any detail at any time.
Our QA team makes sure that we have all the correct documents and creates a one-page summary of the fees due, unresolved violations, and the address to send the check to.
Here is where you receive the complete set of documents and the one-page summary – with no additional worries or time wasted.
*depending on the state
InspectHOA client portal
What happens when you redeem your orders
Our free trial gives you a taste of our platform and the exact results what you would get when using our platform
Fill out the form to redeem your 2 free orders. Our representative will contact you to confirm your details and give you a platform tour so that you can enjoy its full capabilities. You will have the same access level as our clients and will be able to understand whether our platform is the right choice for you.
After our representative walks you through the order submission process and explains the next steps, you will have 2 completely free orders. This means we will acquire, analyze, and send you 2 processed orders of HOA documents along with one-page reports on the key closing insights for free, with no strings attached.
The documents will be checked by our QA team before sending and you will be able to track the progress using the tracker on our platform. You will also have a dedicated support analyst to clear any questions or concerns during the process.
After we deliver your 2 orders, you can decide whether you would like to become our customer. We will walk you through our pricing and integration options to ensure you get the most out of our product. Or we will part our ways here if you decide it is not the right fit for you.
We handle all pre and post-closing interactions with HOAs, confirming crucial data (lease restrictions, reserve levels, and more), investigating ad hoc situations like missing documents or litigations, and administering closing payments, deeds, and more.
- Your HOA operating system where you can do everything HOA-related with a couple of clicks.
- Create, edit or cancel orders and track their progress.
- Securely store and access all your HOA documents.
- See all the crucial HOA information extracted and summarized (Lease Restrictions, Reserves, and more).
- Grab instructions on paying the closing fees to the HOA, or just hit a button, and we take care of it. Start a conversation with us. Go ahead, and check it.
Our industry leading low error rate comes together with an E&O insurance.
are opportunities to use technology and automation to enhance the
We are constantly tweaking and refining our processes, so we needed a
partner that would go along this journey with us. And InspectHOA is exactly that.